Shipping Policy
Home delivery and ship to store: During check-out with us, we’ll calculate your expected delivery date based on the product(s) and location you wish to ship to. It could arrive as soon as the next day!
Refund Policy
Items may be returned for a refund within 30 days of date shown on purchase invoice. Refunds are always processed using the original method of payment at the time of purchase and will be processed within 1-10 business days of our online returns team receiving the goods. Processing times may be longer in seasonal periods.
Your postage charges on the return parcel are not refundable.
Cancellation / Return / Exchange Policy
- If you are not completely satisfied, you may return or exchange your purchase within 30 days from the original date of purchase.
- All returns/exchanges must be accompanied by the original receipt, and any refunds will be made in the original form of payment. Merchandise purchased on a credit card will be refunded to the original card only. Best efforts will be made to refund merchandise purchased on a debit card to the original card. Any amount refunded or credited will be reduced by the pro rata amount of any Rewards Program certificates or other savings promotions used to purchase the returned/exchanged merchandise.
- Any refunds over $100.00 for checks and $200.00 for cash or debit card purchases which could not be refunded to the original card will be paid to you with a check issued from our Corporate Offices. If register funds are not available for refunds under $100.00 for checks and $200.00 for cash or debit card purchases, a check will be issued from our Corporate Offices. All checks will be issued within 10 (ten) business days.
- All refunds require customer name, address and phone number.
- Worn shoes and/or clothing cannot be returned or exchanged, nor can any garment that has been altered.
- Other restrictions may apply to special sales. For further details on special sales, speak to management at one of our conveniently located stores.
- No returns or exchanges will be accepted by mail.