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Shipping Policy
At Tajjir Mart, we strive to get your order to you as quickly and efficiently as possible. Here's what you need to know about our shipping policy:Â
Order Processing Time
We will try to deliver orders within 4-5 business days after processing your order, provided you provide a valid address. However, unforeseen circumstances (force majeure events) might delay or prevent deliveries. We'll do our best to ship it out sooner!
Free Delivery
Free delivery is provided for orders exceeding Rs. 5,000 PKR (Rupees Five Thousand PKR).
Tracking Your Order
Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can use this to track the progress of your shipment on the carrier's website.
Shipping Address
Please ensure that your shipping address is correct and complete at checkout. We cannot be responsible for orders shipped to incorrect addresses.
Lost or Damaged Packages
If your package is lost or damaged during shipping, be sure to get in touch with us immediately at tajjirmart@gmail.com or 03461805568. We'll work with the carrier to resolve the issue as quickly as possible. In such cases, we'll offer to replace the lost/damaged item or provide a full refund, depending on the situation.
Questions?
If you have any questions about our shipping policy, please don't hesitate to contact our customer support team.
Change or Cancel Order?
If you realize you've made a mistake while placing your order or want to update your order, please contact us immediately at +923461805568 or tajjirmart@gmail.com.
Should you have any inquiries regarding our shipping policy, our customer support team is readily available to assist you.
Thank you for choosing Tajjir Mart.
Refund Policy
Our Commitment to You
We want you to be completely satisfied with your purchase. If for any reason you're unhappy with your order, we're here to help.
No exchange or refund will be made for any products that are not in the same condition in which you received them, or that have been used beyond mere opening of the product & whatsapp or call on +923461805568.
Cancellation / Return / Exchange Policy
You can only make exchanges for the same article in a different size or color. No exchange or refund will be made for any products that are not in the same condition in which you received them, or that have been used beyond mere opening of the product.
Cancellation
Company holds the right to cancel any order in case of stock out.
If you wish to return or exchange the merchandise purchased online, you may do so in a period no later than 24 hours from the day of delivery. You must deliver the merchandise in the same packaging in which you received it. To schedule a return, please contact us : +923461805568.  Must bring the digital copy of the order along.
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